Complaints policy

If you have concerns about our application process, please do not hesitate to let us know. We will do our best to resolve any complaints or concerns informally, reasonably and as quickly as possible. In the first instance, please contact our Chief Executive by letter/e-mail:

The Chief Executive
Lloyds Bank Foundation for England and Wales
Pentagon House
52-52 Southwark Street
London
SE1 1UN

Tel: 0870 411 1223

E-mail: enquiries@lloydsbankfoundation.org.uk