Communications support

Our downloadable guides are designed to help you achieve strong, impactful communications with as little demand on your time as possible.

Overview of the guide

This Communications, Press and Influencing toolkit provides a detailed overview of storytelling from a charity perspective and is designed for use by people of all levels of experience or prior knowledge.


Summary of the content in the guide:

The toolkit provides guidance and support on:

  • Defining your audiences, messages and channels
  • Building your brand
  • Approaching press
  • Designing events 
  • Creating video content
  • Succeeding on social media
  • Web design and content
  • Getting started with influencing
  • Useful resources


Watch our webinars


How to Communicate in a Crisis: Part One

On March 24 our Influencing Officer Lydia Rye and Katherine Sladden, a digital campaigns and communications specialist, hosted a webinar on Crisis Communications in response to the COVID-19 pandemic.

Download the presentation here.





How to Communicate in a Crisis: Part Two

On April 7 our Influencing Officer Lydia Rye and Katherine Sladden hosted part 2 of the popular 'How to Communicate in a Crisis' webinar series, building on best communication practices to help charities        respond to COVID-19. Learn how to build a communication plan and communicate effectively,              target various audiences and developing specific responses.

Download the presentation here.




Downloadable guides