Privacy and Data Protection

Last updated 02 November 2020

Privacy and Data Protection

Information you provide

Data refers to personal information that we hold about you from which either on its own or in combination with other information, can identify you.

Processing means doing anything with your data, such as collecting, recording or holding the data as well as disclosing, destroying or using the data in any way.

We will never be intrusive or invasive of your personal privacy, nor will we ask you to provide data that is irrelevant or unnecessary.

We will use strict measures and processes to ensure that the risk of unauthorised access or disclosure of your personal data is minimised as much as possible.

Any personal information that you provide will be kept confidential by us and will only be used for the purposes that have been specified.

Here we set out how we will use your data according to the reason for your visit to our website:


How we may collect your data

How we may collect your data. We may collect your personal data when;

  • You make a general enquiry about our services by telephone’ email or in writing;
  • Meet with one of staff members virtually or in person;
  • Visit our website;
  • Request a copy of our newsletter;
  • Work for us as an employee;
  • Apply to work for us as an employee;
  • Work for us as a consultant.
  • You have registered to attend one of our events
  • You have signed up to participate in our online community


How We Use Your Grant Application Data

This information is being collected by Lloyds Bank Foundation for England and Wales.

This information is being collected by Lloyds Bank Foundation for England and Wales.

Your lead contact’s name, job title and contact details will be used to support the assessment process, to notify your organisation of the outcome of your grant application, and, if successful in securing funding, to manage your grant and development support, monitor or publicise the work we are funding and/or evaluate our grant programmes. If you are successful in your funding application, we reserve the right to share your information with appropriate parties, such as The Charity Commission and other funders, to manage the grant. If you have agreed to receive our newsletter or other communications from us, we will use this information only to provide the communications you have requested. If you agree to let us share your contact details with other charities, we will only share your details with other charities funded by us. Your data will be used only for the purposes specified.

  • Your data will be held on our database and will be kept for a period of 7 years.
  • Under the General Data Protection Regulations, you have certain rights;
  • The right to be informed, this document tells you everything we are obliged to share;
  • The right to access information that identifies you;
  • The right to be forgotten, we will delete data that identifies you upon request unless we have a legal obligation to retain it;
  • The right to question automated decision we may make about you. We currently do not make such decision but will update this notice if this changes;
  • The right to portability. You can ask us to share your details we a similar service provider;
  • The right of rectification. If the information we hold about you is inaccurate you can ask for it to be rectified without undue delay;
  • The right to restrict the processing of your data. Under certain circumstances you may wish for us to not process your data;
  • The right to object to our processing of your data. If you are concerned about our use of our data, you may object. If your objection is not satisfactorily dealt with, you may complain about this to the regulator of data protection in the UK, the Information Commissioners Office.

For further information (including details on how to request a copy of your information) or to make a complaint about our use of your data, please contact the Head of Service Delivery at


Subscribing to our newsletter

If you choose to subscribe to our newsletter we will capture and store your contact details (name, organisation, email address) and add you to our circulation list.

You can unsubscribe from our newsletter at any time via our website or the ‘unsubscribe’ link in our newsletter.


Managing your communications preferences

You may stop certain communications from us. If you would prefer not to receive communications form Lloyds Bank Foundation, please get in touch.


Applying for a job with us

We will collect and store the following information for six months after the end of the relevant recruitment process

  • your name, address and contact details, including email address and telephone number;
  • details of your qualifications, skills, experience and employment history;
  • whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process;
  • information about your entitlement to work in the UK
  • With your consent, information which may assist us to measure diversity and equality.

You can see our complete Recruitment Privacy Statement on our careers page.

For further information, to access your data or to make a complaint about our use of your data, please contact the Foundation's Chief Operating Officer at


Cookie Policy

A cookie is a small file sent by web servers which is placed on your computer or device. This enables the web server to identify and track individual web browsers. When visiting our website, we collect standard internet log information and details of visitors’ behaviour patterns to help us improve your experience of our website. We do not make any attempt to find out the identities of those visiting our website. 


Use of cookies

When you visit our website, we will ask for your consent to use cookies. We only use session cookies which are designed to enhance your user experience and to enable us to record your visit. Data gathered from your visit is not used for any other purpose. You can disable cookies by amending your browser settings. Details of how to do this are listed below.

Lloyds Bank Foundation for England and Wales uses Google Analytics cookies to monitor our website performance and how visitors may be using it. These cookies provide us with statistics and other information to identify areas that may need maintenance on our website and to discover where visitors may have come from to view our website. Google Analytics cookies do not collect any personal information - all information collected is anonymous. When you visit our website, we will place the following four cookies on your computer:

  • _utma: This cookie helps to identify new or returning visitors and how long it has been since they last visited the website. We use this information to identify what content was useful for visitors. It is a persistent cookie, which means it doesn’t expire and stays on your computer unless you choose to delete it.
  • _utmb & _utmc: These cookies work together to calculate the time spent on our website. The information helps us understand what pages visitor are visiting and how much time they spend on each page. Both of these cookies are called session cookies which means they expire at the end of your session.
  • _utmz: When visiting our website from search engine results this cookie will store this information. It provides information on the search term typed in and which website visitors were on before visiting our website. This cookie updates information with each website you visit and has an expiration date set for six months.


Changing Cookie Settings

If you would prefer to disable cookies from being used on this site you can do this by amending your browser information. To do this, follow the steps on one of the guides below depending on your website browser.

How to change your cookie settings in Firefox

Internet Explorer
How to change your cookie settings in Internet Explorer

Google Chrome
How to change your cookie settings in Google Chrome

Safari (OS X)
How to change your cookie settings in Safari (OS X)


Our interests in processing your data

We may process your data for different purposes which we will tell you about at the point at which we collect your information. Wherever data is processed, we must have a ‘condition’ to justify the processing, these include but are not limited to;


Legitimate Interest

Lloyds Bank Foundation exists to provide specific and targeted funding to small charities. In order to do this, we must identify the needs of those organisations and measure suitability in order to deliver the best possible service. This process will sometimes require us to process personal data. In order to ensure that the fundamental rights and freedoms of those identified by such data are upheld, we will conduct the necessary balancing tests. In some cases, a risk assessment may also be necessary;


Contractual and legal obligations

Where one of these conditions is used, we will most likely have no option but to process the data. For example, this includes where we employ staff and are obliged to process their personal data;



On occasion we may process data using consent. Where this is the case, we will ensure that the individual is fully informed about the purposes for processing their data and ways in which they can withdraw their consent. Information processed using consent that identifies an individual that subsequently withdraw their consent will be deleted without delay. Consent is not used for processing data where there is a contractual or legal obligation.


The guiding principles of data protection.

UK data protection law ensures that data is handled with care and to the highest standards. Lloyds Bank Foundation is committed to ensuring that the principles are adhered to at all times, this includes;

  • Ensuring that any information we provide that explains our intended processing activities is clear and transparent and that our handling of      personal data is always fair;
  • Ensuring the data is adequate, relevant and strictly limited to what is necessary for us to complete our objective. We will only process the       minimum amount of information we require;
  • Ensure we only process data that is accurate and up to date;
  • Ensure the data is only retained for as long as is necessary;
  • Ensure unauthorised access to the data is prevented;
  • Ensure appropriate levels of technical and physical security to protect the data.


Complaints about our processing activities

If you are unhappy about our processing of your data please get in touch, we’d appreciate the opportunity to assist you. You can contact the Chief Operating Officer by telephone on 0370 411 1223, by email at or in writing at Pentagon House, 52-54 Southwark Street, London SE1 1UN. Regardless of this, you have the right to complain about our processing activities to the information regulator. In the UK this is the Information Commissioners Office (ICO), you can discover more about your rights here,  their details are;

or call them on 0303 123 1113

If you reside outside of the UK, you can complain to your national regulator. 




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