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Satvinder’s Story: “It’s like starting again”

“I was on the streets for 8 months and when you’re on the streets, you lose everything. Your respect, your hygiene, you forget things. I lost my birth certificate. I lost my passport. I got beaten up 3 times. I got robbed 12 times.”

Then, as winter closed in, Satvinder was referred to Branches, a homelessness charity in Waltham Forest which helps rough sleepers and homeless adults rebuild their lives. 80% of people referred to Branches have mental health needs and 50% have some dependency on drugs and alcohol. Lloyds Bank Foundation has invested £148,000 in Branches since 2019, as well as support to expand from a single hostel and take on a new property so more people can get help.

“My first time walking in at Branches – I went from sleeping behind a shop to what felt like being in a Travelodge. A clean bed, a decent shower. All yours. Then the help started.

“You can talk to anyone here – the receptionist, your key worker, the maintenance person. They’re all there for you, always there for you.

“And it’s such a good place to be. We’ve got CBT, art, Creative Café, pool competitions, the internet, fantastic food. And it’s safe.”

Branches helped Satvinder with accessing benefits and health services – even realising that he needed hearing aids, when no one else had pointed it out – and ultimately helped him move into his own flat.

“It’s like starting again. That’s the chance Branches gives you. They put everything together for you, so you can build a new life.”

Satvinder is one of 80 people supported by Branches last year.

26

people were supported into safe homes.

72%

of people helped with budgeting felt they were more able to manage their money.

19

people got help with finding a job, including one who’s now a teaching assistant.

You can read so much more about the impact Branches makes on their website.