Our Promise to People
Our organisation is stronger because of the rich mix of backgrounds, experiences and ways of thinking our people bring. Our impact goes further because we work with and learn from partners who know first hand what it takes for everyone to be in a good place. Our decisions are better because we listen to and are led by communities in all their forms.
Because our vision for everyone in England and Wales includes everyone, we promise:
- To make sure every member of our team feels they belong and can do their best.
- To share with, and learn from, what works well on diversity, equity, inclusion, accessibility and belonging among our partners and suppliers – and be clear where we expect it from them too.
- To be open about how our efforts are boosting wellbeing, agency, resilience, trusted connections, and opportunities for everyone – and where we need to do better.
Accessibility and disability
- Our website includes a third-party accessibility tool from Userway, enabling every visitor to adjust settings to suit their needs.
- We currently invest significantly in community organisations with a focus on disability, and work hard to make our specialist programmes, all funding and events are accessible, for example through making live captions and BSL interpreters available as standard.
- Every employee is able to have a workplace adjustment conversation to explore how their working patterns, workspace and technology can be set up, so we can all be at our best to serve our mission. Workplace Adjustment Passports support ongoing conversations between employees and managers.
- We are a Disability Confident employer at Level 2.
- During recruitment, we share interview questions or themes with all candidates in advance, allow extra time where needed, and where possible offer the opportunity to visit our office before interview – so everyone can have the best possible chance.
Everyone belongs
- Community-led organisations are able to bring people together to overcome differences and embrace what they have in common. As part of our In a Good Place strategy, we will back action that bridges across divides, to build tolerance, acceptance and belonging across our communities.
- Our Employee Forum, Wellbeing staff group and DEIB staff group play invaluable roles in ensuring all our team have a voice in how the Foundation’s run.
- We are transparent and fair in what we pay. We complete bi-annual sector-wide salary benchmarking, post the salary on every job advertisement, and have reduced scope for pay negotiation, to prevent gaps from entering starting salaries.
- We hold celebration and awareness sessions led by community organisations we see making a big impact – be it around neurodiversity at work, navigating the menopause, racial justice, or men’s mental health.
- We have reviewed and updated our recruitment processes to reduce bias at every stage.
- We keep up to date our Dignity at Work policy to provide a safe and supportive environment for all colleagues.
Thriving families
- As some families are not in a good place, over the years we’ve made particular investments in young parents and carers, while some of our work powering local communities has had a focus on care leavers and parents of homeschooled children.
- We offer generous parental leave, including for new Mums and Dads, adoptive parents, and parents of children in NICU.
- Our Carers’ Leave policy supports carers to better balance their responsibilities to home and to work.
- Because people have different paths to parenthood, our Fertility Policy provides additional support to team members undertaking fertility treatment.
Mental health and wellbeing
- All organisations we partner with are able to access a range of free resources to bolster the wellbeing of their staff and volunteers, including coaching, training, and strategies.
- We take the wellbeing of our people seriously. Our Wellbeing Group is led by employees to ensure our team’s wellbeing is supported through their connection to purpose and to each other, and that we are doing what we can to ensure people feel financially and emotionally secure at work.
- As volunteering proven to support wellbeing, all employees can access two volunteering days.
- All our staff can access private medical insurance through Aviva.
- We provide an Employee Assistance Programme through BHSF Rise, that offers confidential 24/7 support including face-to-face consultations.
- We have employee Mental Health First Aiders accredited by MHFA England, and our number of trained first aiders exceeds the recommended ratio for our workforce size. All employees are encouraged to complete the Everymind at Work Champion Course.
- We also hold regular Lunch and Learn sessions on financial wellbeing, covering topics including salary sacrifice and pensions.
Examples of particularly good practice:
Lloyds Bank Foudnation has multiple accessibility options for one programme, including programme guidance in Easy Read format, Large Print format, BSL signed video, accessibility support for BSL interpreters, language translation, scribes and dyslexia software. Also has a widget to translate the whole website into Welsh.